Monitor, troubleshoot, analyze and optimize critical systems

 

IR simplifies the complexity of managing modern communications, payments and infrastructure environments.

Our solutions help you find and resolve performance issues in real-time to ensure your business critical systems are working as they should and user experience is seamless.

Explore our Products

collaboratecollaborate

Solutions to simplify complex unified communications, collaboration and contact center environments.

transacttransact

Solutions to help manage complex payments ecosystems and turn transaction data into intelligent insight.

infrastructureinfrastructure

Solutions to optimize HPE-NonStop and build a solid foundation for business critical systems.

Ford
RMIT
CITI
bankservafrica-logo
Verizon
bankwest

Hear more from our Customers

IR shows me what’s currently going on, as well as what has been going on. We get deeper insight into performance, which means we can get better at spotting anomalies and keeping on top of things

WWG_logo_RGB_stacked
Si Thu

Senior Manager for Payment Operations, Woolworths Group

 

We are IR

The modern world relies on a complex array of technologies to keep turning.

IR’s aim is to simplify that complexity. We provide insights, monitoring and support to keep your business-critical systems running as they should.

More than 1,000 organizations in over 60 countries rely on IR’s experience management solutions.

 

Resources & Digital Events

Where Banks Are Investing in Tech and How to Avoid Buyer’s Remorse
EBOOKS, GUIDES, & REPORTS • 15 MIN READ

Where Banks Are Investing in Tech and How to Avoid Buyer’s Remorse

Bank IT spending is on the rise. See where the money is going and how to make sure your investments can deliver ROI for ...

 

Why Financial Institutions and Fintechs Need Capacity Planning

Rising to the challenge In the evolving financial landscape, both traditional financial institutions (FIs) and Fintechs ...

Read Guide

Navigating the Complexity of UC&C in Large Enterprise Organizations

Understanding The Technology – Keeping Up With Change In recent years, necessity and innovation have fundamentally ...

Read Guide

The Top 5 Trends for Payments in 2025

As the 2025 payments landscape evolves, it’s clear that once cutting-edge technological and digital advancements, have ...

Read Blog

Ready to get started? You're just one click away.