Monitor, troubleshoot, analyze and optimize critical systems

 

IR simplifies the complexity of managing modern communications, payments and infrastructure environments.

Our solutions help you find and resolve performance issues in real-time to ensure your business critical systems are working as they should and user experience is seamless.

Explore our Products

collaboratecollaborate

Solutions to simplify complex unified communications, collaboration and contact center environments.

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transacttransact

Solutions to help manage complex payments ecosystems and turn transaction data into intelligent insight.

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infrastructureinfrastructure

Solutions to optimize HPE-NonStop and build a solid foundation for business critical systems.

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Ford
RMIT
CITI
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Verizon
bankwest
Fannie-Mae
CIGNA-Corporation
Dell
Walgreens-Co
G4S
Accenture
Regions-Financial-Corporation
Capita-Business-Services
USAA
TIAA-CREF
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BBVA-Bancomer
Optus
TUI-Nederland-NV

Hear more from our Customers

IR shows me what’s currently going on, as well as what has been going on. We get deeper insight into performance, which means we can get better at spotting anomalies and keeping on top of things

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Si Thu

Senior Manager for Payment Operations, Woolworths Group

 

I’ve seen different tools that look really fancy and pretty, but they’re not easy to use. With IR, you have the dashboard, and you see every status and exactly how it works – you don’t have to go searching for what you need.

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Richard de Jong

Team Leader 2nd Line Operations, Avaya, VodafoneZiggo

 

We use IR Collaborate to monitor pretty much everything that we have. Support has been phenomenal.

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Richard Pickens

Assistant Managing Director Communication Services, Texas Tech University Systems

 

We are IR

The modern world relies on a complex array of technologies to keep turning.

IR’s aim is to simplify that complexity. We provide insights, monitoring and support to keep your business-critical systems running as they should.

More than 1,000 organizations in over 60 countries rely on IR’s experience management solutions.

 

Resources & Digital Events

How Digital Transformation is Shaping BFSI in MEA
Communications Blog • 6 MIN READ

How Digital Transformation is Shaping BFSI in MEA

Global digital transformation initiatives are increasingly driving the adoption of Unified Communications and ...

 

Navigating Changing Standards in the Payments World: Mastercard EDI vs IR Transact

The rapid rise of eCommerce and strong economic growth in emerging markets has driven massive growth in the global ...

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Improving Customer Experience in Banks with UC Monitoring Tools

The banking, financial services, and insurance (BFSI) sector is rapidly transforming on a global level, with new and ...

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Webex Calling Troubleshooting: The Complete Guide

With over 50 million Cisco cloud calling users, Webex Calling is the go-to communication and collaboration solution for ...

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