Monitor, troubleshoot, analyze and optimize critical systems

 

IR simplifies the complexity of managing modern communications, payments and infrastructure environments.

Our solutions help you find and resolve performance issues in real-time to ensure your business critical systems are working as they should and user experience is seamless.

Explore our Products

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Solutions to simplify complex unified communications, collaboration and contact center environments.

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Solutions to help manage complex payments ecosystems and turn transaction data into intelligent insight.

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infrastructureinfrastructure

Solutions to optimize HPE-NonStop and build a solid foundation for business critical systems.

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Hear more from our Customers

IR shows me what’s currently going on, as well as what has been going on. We get deeper insight into performance, which means we can get better at spotting anomalies and keeping on top of things

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Si Thu

Senior Manager for Payment Operations, Woolworths Group

 

We are IR

The modern world relies on a complex array of technologies to keep turning.

IR’s aim is to simplify that complexity. We provide insights, monitoring and support to keep your business-critical systems running as they should.

More than 1,000 organizations in over 60 countries rely on IR’s experience management solutions.

 

Resources & Digital Events

Navigating the Future of Contact Centers
EBOOKS, GUIDES, & REPORTS • 19 MIN READ

Navigating the Future of Contact Centers

From the introduction of Automatic Call Distributor (ACD) systems in the early 1970s to the AI-driven Interactive Voice ...

 

IPv4 to IPv6 Migration: Complete Enterprise Guide for 2025

When the internet first came to be, every internet-connected computer was assigned a unique public IP address. At the ...

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The rise of real-time payments in the Middle East and Africa

The Middle East is the fastest-growing real-time payments market globally, for the second consecutive year.

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APAC: The world’s largest real-time payments market

The Asia-Pacific (APAC) region has become a world leader in the adoption of real-time payments, with nearly a quarter ...

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