On July 19th, 2024, what came to be considered the largest IT malfunction in history brought down approximately 8.5 million Windows devices and...
The Asia-Pacific (APAC) region has become a world leader in the adoption of real-time payments, with nearly a quarter of all transactions in the...
In the rapidly evolving landscape of customer service, contact centers play a crucial role in shaping customer experiences and satisfaction. As...
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