Ali is a Senior Telecommunications/IT leader with over 10+ years of experience in facilitating global corporations, financial services, and managed service providers achieve optimal efficiency in Telecom, IT, Unified Communications (UC), Contact Center (CC) and Call recording ecosystems.
On July 19th, 2024, what came to be considered the largest IT malfunction in history brought down approximately 8.5...
If unified communications troubleshooting was easy, everyone would be successful at it. But with the right tools and training, you can effectively combat your unified communications issues. This blog will identify where you should start, the simple step model for all UC problem...
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