As Senior Product Manager in IR Travis was responsible for leading product management functions and worked closely on IR's contact center, unified communications, and call recording assurance products.
Microsoft Teams are continually coming up with more innovative ways to keep meeting participants as engaged and focused...
As Microsoft Teams continues to evolve, we want to keep you up to date with the latest enhancements, so that you can...
One of the things that makes Microsoft Teams so popular as a collaboration tool is the constant rollout of new...
With Skype for Business Online (SFBO) set to be retired later in 2021, the pressure is on for those organizations using...
The nature of workplace collaboration today means we’re no longer tethered to on-premise legacy phone systems. Unified...
The contact center technology landscape is changing to reform old technologies in 2017. The ultimate goal is to seamlessly combine disparate systems and create an omnichannel experience, providing people with the ability to talk with a single agent across multiple interaction...
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