Travis Polland – Former Senior Product Manager, Collaborate

Travis Polland – Former Senior Product Manager, Collaborate

As Senior Product Manager in IR Travis was responsible for leading product management functions and worked closely on IR's contact center, unified communications, and call recording assurance products.

Top Teams Tips: Improving Engagement

Microsoft Teams are continually coming up with more innovative ways to keep meeting participants as engaged and focused...

Communications Blog • 1 MIN READ

Top Teams Tips: More on Meetings

As Microsoft Teams continues to evolve, we want to keep you up to date with the latest enhancements, so that you can...

Communications Blog • 1 MIN READ

Top Teams Tips: Dynamic View and Chat Bubbles

One of the things that makes Microsoft Teams so popular as a collaboration tool is the constant rollout of new...

Communications Blog • 1 MIN READ

How to crush your migration to Microsoft Teams

With Skype for Business Online (SFBO) set to be retired later in 2021, the pressure is on for those organizations using...

Communications Blog • 1 MIN READ

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Using Microsoft Teams Direct Routing

The nature of workplace collaboration today means we’re no longer tethered to on-premise legacy phone systems. Unified...

Communications Blog • 1 MIN READ

Considerations for Monitoring Avaya Contact Center Solutions

What's the best way to tackle the task of making sure your Avaya Contact Center systems are always on? 
Communications Blog • 1 MIN READ

Why the Omnichannel Contact Center isn't a Done Deal

The contact center technology landscape is changing to reform old technologies in 2017. The ultimate goal is to seamlessly combine disparate systems and create an omnichannel experience, providing people with the ability to talk with a single agent across multiple interaction...

Communications Blog • 1 MIN READ

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