6 Habits Everyone Adopting Collaboration Tools Should Follow
UC and collaboration tools like Skype, Slack, Microsoft Teams, Cisco Webex Teams, Google Hangouts and Workplace by Facebook are all mechanisms powering more efficient working practices. When they're used right, these tools can bring greater productivity, quicker knowledge...
Communications Blog • 5 MIN READ
Cisco Prime Collaboration vs. IR Collaborate for UC..
Cisco Prime Collaboration Assurance and Analytics (PCA) has been the monitoring and diagnostics tool of choice for many...
Communications Blog • 12 MIN READ
Q&A with Adam Geffner (Excerpt: UC Optimization Guide)
This is an excerpt from the UC Optimization Guide for Pros available download here. This extract is taken from the chapter on Energizing your UC team and elevating productivity.
Communications Blog • 4 MIN READ
IR Prognosis is deployed for Cisco's FedRAMP-Authorized..
As the U.S. Federal Government and Public Sector increasingly adopt cloud services for the flexibility and efficiency that they can bring to their agencies, a challenge has emerged: these services must align to government standards for security and risk management, while...
Communications Blog • 1 MIN READ
What Microsoft means by "Intelligent Communications"
Microsoft launched its vision for Intelligent Communications in September 2017 and celebrated the 1st anniversary of Microsoft Teams 6 months later, in March of this year. This bold vision describes a world beyond that of traditional unified communications to one where Microsoft...
Communications Blog • 3 MIN READ
Q&A with Damien Margaritis (Excerpt: UC Optimization Guide)
This is an excerpt from the UC Optimization Guide for Pros available download here. Q: How are your clients' performance objectives for UC different to other environments? How does that impact your client management strategy?
Communications Blog • 3 MIN READ
Overcoming the Growing Pains of Video Conferencing
Video conferencing adoption continues to grow in the workplace year on year. Yet the user experience might not always be as easy as picking up a phone and dialing a number or clicking a link in a calendar invite.
Communications Blog • 7 MIN READ
Basic Steps for Unified Communications Troubleshooting
If unified communications troubleshooting was easy, everyone would be successful at it. But with the right tools and training, you can effectively combat your unified communications issues. This blog will identify where you should start, the simple step model for all UC problem...
Communications Blog • 6 MIN READ
Excerpt: UC Optimization Guide - Q&A with Rich Costello
This is an excerpt from the UC Optimization Guide for Pros available download here.
