Cisco Prime Collaboration Assurance and Analytics (PCA) has been the monitoring and diagnostics tool of choice for many...
This is an excerpt from the UC Optimization Guide for Pros available download here. This extract is taken from the chapter on Energizing your UC team and elevating productivity.
As the U.S. Federal Government and Public Sector increasingly adopt cloud services for the flexibility and efficiency that they can bring to their agencies, a challenge has emerged: these services must align to government standards for security and risk management, while...
Microsoft launched its vision for Intelligent Communications in September 2017 and celebrated the 1st anniversary of Microsoft Teams 6 months later, in March of this year. This bold vision describes a world beyond that of traditional unified communications to one where Microsoft...
This is an excerpt from the UC Optimization Guide for Pros available download here. Q: How are your clients' performance objectives for UC different to other environments? How does that impact your client management strategy?
Video conferencing adoption continues to grow in the workplace year on year. Yet the user experience might not always be as easy as picking up a phone and dialing a number or clicking a link in a calendar invite.
If unified communications troubleshooting was easy, everyone would be successful at it. But with the right tools and training, you can effectively combat your unified communications issues. This blog will identify where you should start, the simple step model for all UC problem...
This is an excerpt from the UC Optimization Guide for Pros available download here.
In a world where the hybrid workplace is now a part of our working culture, teams are increasingly dispersed yet less separated by global boundaries. Unified communications is in many ways easier than it's ever been, but it’s crucial that the tools you use are working all the...
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