Chief UC Trends guiding Cisco
2017 has been a huge year for UC with a lot of change and disruption. One of the industry leaders entered into Chapter 11 which destabilized the market and created some concern. Microsoft Skype for Business continues to grow in market share and popularity and Cisco are evolving...
Communications Blog • 3 MIN READ
AI Separates Human's Voice from Background Noise to Measure..
VNR – a Metric to Determine Intelligibility of Voice Recordings
The “Dodd-Frank” Wall Street Reform and Consumer Protection Act is a massive piece of financial reform legislation passed in 2010 as a response to the financial crisis of 2008. A part of the act has enforced many...
Communications Blog • 7 MIN READ
Preparing for Black Friday's Peak Traffic
Richard Gagnon once said, “An untested plan is only a strategy.” If a plan exists that can test whether your system will work as expected but you don't actually use it, you're taking an unnecessary risk. We've seen customers go live prior to a busy period like Black Friday or...
Communications Blog • 5 MIN READ
What is MiFID II?
MiFID II is part of the EU's revised Markets in Financial Instruments Directive impacting any organization providing financial advice leading to trade or investment throughout Europe. The UK is still obliged to comply with the changes, despite Brexit looming on the horizon....
Communications Blog • 4 MIN READ
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Are we any Closer to Self-healing Communications Systems?
I belong to an amateur soccer club that could raise enough funds to purchase Automated External Defibrillators (AED's) for all its teams that compete in the Over 35's Leagues. For those not familiar with an AED, it's a portable electronic device that can be used to treat cardiac...
Communications Blog • 3 MIN READ
Achieving Operational Efficiency Goals in UC
Spending all your energy and time in the workplace on today's task of busyness will not drive your organization, department, or career forward. Spinning plates isn't progressive.
Communications Blog • 5 MIN READ
Hybrid or Cloud UC: the Mexican Standoff
Should you put your unified communications systems in the cloud or should you take a hybrid approach, keeping some UC systems on premises while moving others to the cloud? There are dangers and rewards on both sides of the standoff, so choose your weapons carefully, not quickly.
Communications Blog • 7 MIN READ
An Agile Advantage with Advanced Unified Communications &..
Business models are changing and technology is being used unlike ever before to disrupt existing marketplaces; transportation with Uber and Lyft, hotels with Airbnb, retail with Amazon, and music with Spotify and Pandora. Work is also more interconnected than ever—two out of...
Communications Blog • 15 MIN READ
De-risking and Optimizing UCC Management
Under the "UCC Management" umbrella there are a variety of projects happening. Two such projects are the de-risking of UCC and optimizing UCC. While they're both part of the same initiative, they should be treated separately. De-risking mitigates against challenges whereas...
