Validating customer experience: The lifeblood of a..
Poor customer service is one of the biggest killers of businesses, resulting in nearly $75 billion in lost revenue each...
Communications Blog • 8 MIN READ
The Future of Healthcare: Trends and Insights
It’s easy to point to various industries and highlight the changes and improvements technology brings. But since the...
Communications Blog • 17 MIN READ
Managing collaboration spaces in the hybrid workplace
Communication and collaboration are vital to getting things done in the workplace. But collaboration spaces have...
Communications Blog • 6 MIN READ
Collaboration trends: The shape of hybrid work in 2022
The world of ‘work’ has changed significantly in the last decade. Since video conferencing was first introduced, the...
Communications Blog • 6 MIN READ
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How can you future-proof the hybrid workplace?
Organizations worldwide are embracing the reality that the hybrid workplace is here to stay. Working partly from a...
Communications Blog • 4 MIN READ
Future healthcare technology that will change the world
The world’s most influential 4-day technology trade show, CES 2023 ended on January 8th. This year, the theme of the...
Communications Blog • 15 MIN READ
Lights, camera, action – Video’s rise to stardom in the..
The business world may forever be defined as pre-pandemic and post-pandemic - with very little transition time in...
Communications Blog • 5 MIN READ
5 priorities for business leaders in a hybrid working world
Over the last 2 years we have experienced major workplace disruption. According to a 2020 McKinsey survey of senior...
Communications Blog • 6 MIN READ
Cisco PCA and Control Hub vs IR Collaborate
Anyone using Cisco products and applications as part of their UCC infrastructure knows that the Cisco Prime...
