Delivering Teams you can count on
With much of the world shifting work practices to working away from the office, the reliance on communication...
Communications Blog • 1 MIN READ
Insights from the field, APAC - The shift to WFH
As Strategic Sales Manager for IR, ASEAN, I’ve recently seen first-hand how the COVID-19 pandemic is continuing to...
Communications Blog • 1 MIN READ
What is Network Monitoring? Third party vs Cisco Network..
As technology continues to evolve at an ever-increasing pace, Unified Communication (UC), supported by a fully...
Communications Blog • 1 MIN READ
The Importance of Cisco Network Monitoring
Network monitoring as a discipline
There’s no doubt that enterprise networks are becoming more and more complex....
Communications Blog • 1 MIN READ
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How much is UC&C downtime costing your business?
Have you ever looked into how much unified communications and collaboration (UC&C) downtime is really costing your...
Communications Blog • 1 MIN READ
Planning Your Transition to Cloud Unified Communications
In today's working world, enterprises are realizing the myriad benefits of cloud based unified communications (UC). The business transformation made possible by migrating to a fully-featured cloud solutions provider can help businesses connect their employees and customers,...
Communications Blog • 1 MIN READ
Why your Unified Communication Needs Instrumentation
Airlines long ago recognized instrumentation is vital to the safe and efficient operation of their aircraft. And yet corporations to this day manage their unified communications systems - many of which are just as complex as an airplane--with no instrumentation at all, flying...
Communications Blog • 1 MIN READ
Prognosis UC Assessor is here
I am spending this week with the IR team at Microsoft Ignite, the biggest Microsoft show on the planet. Today IR was pleased to announce Prognosis UC Assessor is the first Microsoft certified solution for Skype for Business Online Network Assessment in the Skype for Business IT...
Communications Blog • 1 MIN READ
Planning is Everything when it comes to Unified..
Planning is probably the single most important aspect of a unified communications or contact center deployment. Whether converting from a legacy system, upgrading a solution, or adding functionality, your organization must pay careful attention to what should be done to ensure a...
Communications Blog • 1 MIN READ
Instant UC&C Analytics Explained: The Importance of..
The days of businesses using reports (looking to the past), rather than real time data analytics to manage the...
Communications Blog • 1 MIN READ
Don't allow a disaster to derail your Contact Center
In every industry, there are a few critical periods each year when your Unified Communications (UC) or Contact Center...
Communications Blog • 1 MIN READ
Why a network pre-assessment is critical for UC
In a recent podcast I discussed the importance of running regular tests to ensure unified communications eco-systems are performing as intended. This is just as important prior to any deployment, as it is to ongoing health.
