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PROSA and IR - Ensuring availability and continuity
Customer Stories • 1 MIN READ
Transforming Patient Experience with Streamlined...
This healthcare provider has been a leading hospital for the treatment of cancer and allied diseases in the Americas for more than 30 years.
Customer Stories • 2 MIN READ
One of America’s top telcos keeps their employees..
The purpose of telecommunications companies centers around innovation, reliability, and enabling connection. One of America’s largest telcos, with...
Customer Stories • 2 MIN READ
Woolworths and IR – Maximizing payments..
Woolworths Group is made up of some of Australia’s most recognizable and trusted retail brands, serving millions of customers every day across their...
Customer Stories • 3 MIN READ
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Phenomenal support: Texas Tech University System..
Texas Tech University System manages various communication systems and networks across the Texas Tech University campus. They have been an IR...
Customer Stories • 3 MIN READ
Growing customer satisfaction with IR
An IR customer since 2019, this business is an award-winning, international IT solutions provider with an annual revenue of around $1.2 billion....
Customer Stories • 3 MIN READ
Taking proactive performance management to the..
Our client is a global leader in financial services, managing $2.6T in client assets, and has been an IR customer since 1995.
Customer Stories • 2 MIN READ
OVHcloud, IR and Activeo - ensuring great..
OVHcloud is Europe’s leading cloud provider, delivering public and private cloud products, shared hosting, and dedicated server solutions in 140...
Customer Stories • 2 MIN READ
TUI and IR - Delivering reliability and building..
TUI Group is the world’s leading tourism group, servicing 27 million customers via a network of travel agencies, hotels, airlines, cruise ships and...
Customer Stories • 2 MIN READ
Delivering exceptional value with Barphone and IR
Operating for over 50 years, Barphone is a Greek telecommunications service expert, that specializes in helping their customers accelerate digital...
Customer Stories • 2 MIN READ
Providing UC assurance for GSK
GSK are a science-led global healthcare company, with three businesses that research, develop and manufacture innovative pharmaceutical medicines,...
Customer Stories • 4 MIN READ
Chicony - Improving UC resilience with IR
Chicony is a transnational manufacturer of world-leading peripheral computer and video-imaging products, such as keyboards and cameras. Headquartered...
Customer Stories • 3 MIN READ
Driving success for VodafoneZiggo
VodafoneZiggo is a Dutch company offering fixed, mobile and integrated communication and entertainment services to consumers and businesses. They are...
Customer Stories • 3 MIN READ
Politie Antwerpen and IR - moving to the digital..
Politie Antwerpen is biggest local police department in Belgium. Every day, they coordinate their 3000+ personnel to execute necessary police...
Customer Stories • 2 MIN READ
Prognosis delivers historical analysis, real-time..
A European banking and financial services company active in forty countries worldwide and serving approximately 10 million customers.
Customer Stories • 4 MIN READ
IR Testing Solutions ensures bulletproof..
Southern Company is one of the largest energy providers in the United States. Based in Atlanta, Ga., Southern Company owns electric utilities in four...
Customer Stories • 3 MIN READ
Prognosis delivers pinpoint accuracy when and..
Prudential Global Data Services (PGDS) is the IT management arm of the Prudential Group of Companies and manages over six thousand VoIP end points.
...
Customer Stories • 3 MIN READ
Collaborate helps Snohomish County Public Utility..
Introducing something new can always cause a little uncertainty.
Customer Stories • 3 MIN READ
Prognosis finds the needle in the haystack.
What’s going on?
An innovator of contact center solutions was upgrading its Voice over IP (VoIP) infrastructure when big problems struck.
Voice...
Customer Stories • 3 MIN READ
Prognosis brings flexible and mobile performance..
Strategic Payments Services (SPS) is a successful and modern payments processing company providing a full range of solutions and services for...
Customer Stories • 3 MIN READ
Prognosis unlocks the value of transaction data..
Fifth Third Processing Solutions needed a greater understanding of transactions flowing through its distributed point-ofsale applications so it could...
Customer Stories • 4 MIN READ
IP Integration increases business efficiency and..
IP Integration Ltd. was experiencing poor voice quality and a lack of visibility into its managed Unified Communications and managed Contact Center...
Customer Stories • 2 MIN READ
IR Prognosis enables automated UC health check..
Telindus, is a leader in converged ICT and telecom services in Luxembourg. They provide comprehensive Unified Communications & Collaboration...
Customer Stories • 3 MIN READ
HCL needed a global view of a multi-vendor UC..
HCL Technologies supplies VoIP troubleshooting, reporting and service level measurement for one of the largest electric distribution and transmission...
Customer Stories • 3 MIN READ
NSC Global Limited improves voice quality and..
NSC Global Limited was experiencing poor voice quality within its complex multi-vendor UC environment. It was difficult to get to the root cause when...
Customer Stories • 2 MIN READ
Black Friday. 72 hours and counting. And Black is..
Black Friday, one of the biggest shopping days in the US is just 72 hours away. And if last years figures are anything to go by, this year’s online...
Customer Stories • 3 MIN READ
Prognosis delivers complex multi-vendor..
One of the ten largest banks in the U.S. with over 85,000 employees. Offering a wide range of retail, small business and commercial banking products...
Customer Stories • 4 MIN READ
Wipro was tasked to manage a multi- national..
Wipro was tasked to manage a multinational company’s global Cisco IP telephony system. This meant bringing the right combination of products and...
Customer Stories • 3 MIN READ
Client Services Contact Center protects client..
Missouri based Client Services Inc. is a full service receivables management and teleservices provider.
They take pride in delivering the best...
Customer Stories • 3 MIN READ
Rabobank Monitors Transactions 24/7
Rabobank, a global leader in the banking industry, authorizes 1.3 billion card transactions a year.
In order to provide 24/7 operations and support,...
Customer Stories • 3 MIN READ
Cabcharge needed more visibility into the..
To provide more customised payment systems for drivers and passengers, Cabcharge executives made the decision to upgrade their payments switch.
Customer Stories • 3 MIN READ
CSI Maximizing Operational Efficiency with..
Computer Services, Inc. (CSI) is one of the nation’s largest providers of dynamic technology solutions that help financial institutions and corporate...
