Which solution do you want to learn more about?
Managing UCC Complexity in Complex Times
IR has engaged Wainhouse for thought leadership and insight on the enterprise benefits from monitoring, analytics, diagnostics, and optimization of...
eBooks, Guides, & Reports • 23 MIN READ
Unified Communications Optimization & Management..
Unified communications has come a long way. Today, organizations have limitless options as to how to build their UC stack. Video conferencing is a...
eBooks, Guides, & Reports • 30 MIN READ
Multi-vendor Unified Communications Monitoring..
UC is a multi-vendor world
Though today’s UC environments vary in their use of the cloud, they also differ in which UC solutions they leverage. ...
eBooks, Guides, & Reports • 22 MIN READ
Compliance Recording Checklist - Is Your Business..
In most businesses across a variety of sectors with contact centers, trade-related communication needs to be recorded reliably. This is mandatory,...
eBooks, Guides, & Reports • 6 MIN READ
Want to learn more about IR's Solutions?
Voice Quality Visibility for Unified Comms &..
Andy Courneya describes how one of the largest telcos in the US deployed Prognosis across their Avaya contact center technology to increase the...
eBooks, Guides, & Reports • 2:00 MIN PLAY
The Future of Contact Centers & How to Develop a..
New Contact Center practices must pivot around embedding quality customer experience into the fabric of the Contact Center. This eBook will cover:
