The impact of COVID on the world of work has been drastic, rapidly changing the landscape in ways none of us could have imagined. It destroyed...
While cloud technology has accelerated the development of video conferencing and telepresence in every industry, it has been mission critical in...
If there's anything certain about the current global economy, it's that eCommerce is advancing astoundingly. In the payments industry, the digital...
The geographical distribution of today’s workplace calls for diversity, speed, and utmost ease of collaboration in just a few clicks. We need...
Point-of-sale (POS) systems are no longer just ordinary cash registers. In the retail payments space, POS activity has evolved into intuitive, all...
The Ultimate Guide to Managing and Optimizing Your Cisco UC Environment It seems as though change is the only constant in the world of Unified...
Nemertes Research: Solid Customer Experience Relies on Well-Managed Communications
In most businesses across a variety of sectors with contact centers, trade-related communication needs to be recorded reliably. This is mandatory,...
Merchant Acquirers Maintain SLAs, Avoid Penalties & Proactively Inform in Real-time Prognosis for Payments uncovers hidden information in payment...
Manage a bunch of applications with ease With Prognosis on your team, you can take the adage ‘business aware' to a whole new level, because for the...
Nemertes Research: Digital transformation success driven by Unified Communications & Collaboration As companies focus increasingly on digital...
New Contact Center practices must pivot around embedding quality customer experience into the fabric of the Contact Center. This eBook will cover:
Digital payments were on the rise well before the start of COVID-19, but the impact of remote working has catapulted a massive shift to digital...
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