Service Provider Videos

Cisco HCS Summit: Partner Ecosystem

Cisco HCS Summit: Partner Ecosystem

IR's Ed Brooks catches up with Mo Al-Taraireh, Cisco HCS Senior Product Manager at the Cisco HCS Summit in Richardson, Texas to discuss being successful with HCS.

Service Provider gains Competitive Differentiation with IR

Why Service Providers choose IR

As the market leader in performance analytics for unified communications and contact centers, Ed Brooks describes the main reasons why Service Providers choose IR over competitors, including scalability, multi-tenancy and service delivery costs.

BT One Cloud Monitoring

BT One Cloud Monitoring with IR Prognosis

BT One Cloud Monitoring uses IR Prognosis to ensure optimal performance across their One Cloud Cisco and One Cloud Skype for Business managed solutions.

Orange uses UC Assessor to help customers with digital transformation

Orange helps Customers with Digital Transformation

Orange Business Service uses IR's Prognosis UC Assessor to help their customers deploying Skype for Business as part of their digital transformation initiatives. 

Service Provider gains Competitive Differentiation with IR

Service Provider gains Competitive Differentiation with IR

Kristy Lyne describes how a service provider gained a competitive differentiation with their Skype for Business offering to customers by using IR for monitoring and managing the UC environments.

Service Provider gains Competitive Differentiation with IR

Key Pillars of IR Service Provider Program

IR have three key pillars in our offering for Service Providers: accelerate the time to revenue, reduce service delivery costs, and meet SLAs and de-risk the UC & contact center environment.

Service Provider gains Competitive Differentiation with IR

Prognosis Service Provider Edition for Cisco HCS

IR’s market-leading user experience management, service assurance, and performance analytics solution is widely adopted by Cisco focused cloud and managed service providers through Cisco Hosted Collaboration Solution (HCS).