Prognosis Service Provider Edition for Cisco HCS

IR’s market-leading user experience management, service assurance, and performance analytics solution is widely adopted by Cisco focused cloud and managed service providers through Cisco Hosted Collaboration Solution (HCS).  

Cisco HCS provides cloud collaboration services from Cisco-powered partners, like IR. Cloud, managed and outsourcing services are all supported by IR's scalable, multi-tenant platform which manages millions of endpoints for service providers globally. 

Get a single view across your Cisco and multi-vendor UCaaS and CCaaS services. Accelerate time to revenue, reduce service delivery costs and be enabled to exceed your SLAs. 

IR is a long standing Cisco Preferred Solution Partner.  

Cisco HCS
Dimension Data

Prognosis supports Cisco HCS

Many HCS Partners, including Cisco for the HCS-G service, have adopted Prognosis and integrated the platform into their service delivery architecture and operations.

IR's HCS focused solutions offer the following capabilities and benefits:

IR gives Service Providers complete visibility across Cisco's Collaboration and Customer Care platforms running on HCS:

Talk to our team today about how you can accelerate time to revenue, offer value added services, reduce service delivery costs and exceed your SLAs.