• Unified Communications Monitoring & Collaboration Solutions | IR

      I was able to understand the status of the entire network and each node. Thanks to IR, we discovered that multiple devices are in an abnormal state such as high CPU usage and packet loss, among others. Based on the data, we were able to deal with the root cause by requesting the construction vendor... I was able to understand the status of the entire network and each node. Thanks to IR, we discovered that multiple devices are in an abnormal state such as high CPU usage and packet loss, among others.

    • Avaya Unified Communications Monitoring and Troubleshooting

      Call quality and user experience Monitoring, analytics, and diagnostics to identify, troubleshoot, and resolve the root cause of audio and video call quality issues like connectivity, latency, jitter, packet loss throughout the entire Avaya and multi-vendor environment.... Monitoring, analytics, and diagnostics to identify, troubleshoot, and resolve the root cause of audio and video call quality issues like connectivity, latency, jitter, packet loss throughout the entire Avaya and multi-vendor environment.

    • Voice, Web and Video Testing Solutions | IR

      manage UC and CC performance Solve problems before they impact customers Find and fix issues quickly with automatic alerts pinpointing problems like system unavailable, long response times, packet loss, jitter, latency, picture quality, etc. Proactively test all the components in your UC and CC... Find and fix issues quickly with automatic alerts pinpointing problems like system unavailable, long response times, packet loss, jitter, latency, picture quality, etc. Proactively test all the components in your UC and CC environments to ensure optimal performance.

    • Cisco Unified Communications Monitoring and Troubleshooting

      experience. Cisco credentials and certifications Call quality and user experience IR Collaborate provides monitoring, analytics, and diagnostics to identify, troubleshoot, and resolve the root cause of voice and video call quality issues like connectivity, latency, jitter, packet loss throughout... IR Collaborate provides monitoring, analytics, and diagnostics to identify, troubleshoot, and resolve the root cause of voice and video call quality issues like connectivity, latency, jitter, packet loss throughout the entire solution environment.

    • Genesys Cloud Monitoring and Troubleshooting

      IR Collaborate provides monitoring, analytics, and diagnostics to identify, troubleshoot, and resolve the root cause of call quality issues like connectivity, latency, jitter, packet loss throughout the entire solution environment.... In today's world, connecting, understanding and responding to customer needs is crucial. IR Collaborate provides cutting-edge monitoring and analytics, enabling superior service outcomes and seamless experiences for your customers. IR Collaborate provides end-to-end visibility into your Genesys...

    • IR Collaborate Enables Real-time Solutions for CDW | IR

      Cisco Telepresence, Cisco UBE, Cisco UCCE, Acme Packet et Cisco Video Endpoint. Ils utilisent également Prognosis for Contact Center pour gérer Cisco UCCE et connectent Prognosis à leur ITSM : ServiceNow. Avantages IR Prognosis donne à CDW la flexibilité nécessaire pour fournir des solutions créatives... CDW utilise Prognosis for UC (Service Provider Edition) pour Cisco HCS, Cisco Telepresence, Cisco UBE, Cisco UCCE, Acme Packet et Cisco Video Endpoint.