As of 13.0 June 2024
Microsoft |
||
Microsoft Teams | Cloud | Supported |
Microsoft Lync Standard Edition | 2013 | Supported |
Microsoft Skype for Business Standard Edition | 2015 - 2019 | Supported |
Zoom | |
Zoom Meetings | Supported |
Zoom Phone | Supported |
Zoom Rooms | Supported |
Zoom Webinar | Supported |
Path Insight |
||
Path Insight | 9 - 14.1 | Supported |
Ribbon Communications |
||
Session Border Controller 1000, 2000, 5000, 5400, 7000 Series, SWe |
1.3 - 5.0 5.1 - 8.0.3 09.02.01-R000 12 |
Supported |
Ribbon SBC Core | 10.x | Supported |
Virtualization |
||
Vmware vSphere | 6.0-6.7 | Supported |
Window Servers |
||
Windows Server x64 | 2012-2019 | Supported |
AudioCodes |
||
AudioCodes SBC 500, 800, 1000, 2000, 2600, 3000, 4000, 9000, |
6.6 7.2 7.4 |
Supported |
AudioCodes SBC VE, SE | 6.8 7.2 |
Supported |
AudioCodes MediaPack Analog Media Gateways (MP-1xx) | 6.8 7.2 |
Supported |
Cisco |
||
Cisco Unified Contact Center Enterprise | 8.5 - 12.6 | Supported |
Cisco Voice Portal | 8.5 - 12.6 | Supported |
Cisco Unified Contact Center Express | 8.x - 12.6 | Supported |
Genesys |
||
Genesys Cloud | Cloud | Supported |
Verint |
||
Verint Call Recording | 15.2 | Supported |
Verint Financial Compliance | 9.8 | Supported |
Verint Impact 360 | 11.1 | Supported |
NICE |
||
NICE Interaction Management | 3.2 - 4.1 | Supported |
NICE Trading recording | 6.x | Supported |
NICE Engage | 6.x | Supported |
As of 13.0 June 2024
ACI BASE24 | |
Application | BASE24-atm 6.x BASE24-pos 6.x |
Middleware | XPNET 3.3 - 4.2 |
OS | HPE Integrity NonStop J series HPE Integrity NonStop L series |
ACI Money Transfer System | |
Application | MTS 4.x - 6.x |
Middleware | N/A |
OS | AIX 7.2 (MTS 5.x) Red Hat Enterprise Linux 7.x (MTS 6.x) |
ACI Postilion | |
Application | Postilion Realtime 5.4 - 5.6 Postilion Office 4.2 - 5.0 |
Middleware | Microsoft SQL Server 2014 - 2017 |
OS | Windows 2012 - 2016 (64 bit only) |
ACI Central Infrastructure Hub | |
Application | CI-Hub 1.3.12+ |
Middleware | N/A |
OS | Red Hat Enterprise Linux 7.x - 8.x |
FIS Connex | |
Application | Connex 1.5x - 1.7x |
Middleware | N/A |
OS | HPE Integrity NonStop J Series HPE Integrity NonStop L Series |
As of 13.0 June 2024
OS |
Vendor | Chipset | Versions |
Windows | Microsoft | Intel64 / AMD64 | Windows Server 2016 - 2022 |
Linux | Red Hat Oracle |
Intel 64 / AMD64 Intel64 / AMD64 |
RHEL 7.x - 8.x Oracle Linux 7.0 - 7.3 |
Unix | IBM | Power | AIX 7.2 |
NonStop | HPE | Integrity NonStop I Integrity NonStop X |
J06.21 - J06.23 L17.02 - L23.08 |
OS |
Vendor | Chipset | Versions |
Database | Microsoft Oracle IBM |
SQL Server Oracle DB DB2 (32 bit) DB2 (64 bit) |
SQL Server 2014 - 2019 Oracle 19c DB2 10.5 DB2 10.5 |
Application Server | IBM | Websphere Application Server | Websphere 8.5.5 |
Java | Various | JVM | Java 8 |
Business Integration | IBM | MQ | MQ 8.1 (HPE NonStop) MQ 9.0 (Windows & Unix) |
Virtualization Management | Vmware | vCenter Server | vSphere 6.5 - 7.0 |
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