UC&C monitoring and performance management for better patient outcomes
IR Collaborate, powered by Prognosis, is designed to streamling healthcare communications, ensuring that every interaction is seamless, from the administrative office to the emergency room.
Collaborate ensures that your telehealth services are of the highest quality, fostering clear and uninterrupted consultations between patient and provider.
With Collaborate voice, web and video testing solutions, you can identify the gaps between your assumptions and actual system performance and better understand the patient experience.
By ensuring high-quality, reliable communication, your contact center can efficiently manage patient inquiries, appointments and emergency calls - significantly reducing wait times.
By avoiding poor video or audio quality and disruptions, you'll avoid misunderstandings, delayed decision-making or even errors in patient care.
™ IR is a U.S. Registered Trademark of Integrated Research Ltd.