IR Collaborate for Healthcare

UC&C monitoring and performance management for better patient outcomes

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Designed with your patient in mind

IR Collaborate, powered by Prognosis, is designed to streamling healthcare communications, ensuring that every interaction is seamless, from the administrative office to the emergency room.

Simplifying UC&C for healthcare providers

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Deliver seamless telehealthcare

Collaborate ensures that your telehealth services are of the highest quality, fostering clear and uninterrupted consultations between patient and provider.

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Assess patient experience

With Collaborate voice, web and video testing solutions, you can identify the gaps between your assumptions and actual system performance and better understand the patient experience.

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Reduce patient call wait times

By ensuring high-quality, reliable communication, your contact center can efficiently manage patient inquiries, appointments and emergency calls - significantly reducing wait times.

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Optimize communication

By avoiding poor video or audio quality and disruptions, you'll avoid misunderstandings, delayed decision-making or even errors in patient care.

Trusted by Leading Healthcare Organizations

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CIGNA-Corporation
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tampa general hospital
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Hear from the experts


Join us for an insightful webinar titled “Unlocking Efficiency and Visibility: How Cloud Migration Transforms Contact Centres,” where we explore the key benefits of moving your contact centre operations to the cloud and preview…

Speak with a Local IR Team for Healthcare Solutions