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IR shows me what’s currently going on, as well as what has been going on. We get deeper insight into performance, which means we can get better at spotting anomalies and keeping on top of things
Si Thu
Senior Manager for Payment Operations, Woolworths Group
I’ve seen different tools that look really fancy and pretty, but they’re not easy to use. With IR, you have the dashboard, and you see every status and exactly how it works – you don’t have to go searching for what you need.
Richard de Jong
Team Leader 2nd Line Operations, Avaya, VodafoneZiggo
We use IR Collaborate to monitor pretty much everything that we have. Support has been phenomenal.
Richard Pickens
Assistant Managing Director Communication Services, Texas Tech University Systems
Resources & Digital Events
$118.5 Billion in Failed Payments: The Case for Payment Observability ROI
When a single failed payment can trigger a chain reaction costing millions, observability is no longer optional, it's ...
The 4 x Return Case for UCC Observability
When unified communications failures cost $2 million per hour, observability is no longer an IT initiative - it becomes ...
Read BlogEnhancing enterprise resilience through observability
I recently sat down with LANcom’s CTO, Steve Lu, to co-present an exclusive webinar, hosted by LANcom, IR’s trusted ...
Read BlogMonitoring to Observability: A Complete Guide for Enterprise Systems in 2026
The transition from monitoring to observability represents one of the most significant shifts in how enterprises will ...
Read Guide