Turn payments data into customer delight [podcast]
As payment options and big data explode, how can this be used to deliver a better customer experience? In this latest FinTech Podcast, John Dunne discusses how one IR customer used this data to offer a differentiated service to delight their customers.
Payments Blog • 5 MIN READ
The State of Electronic and Mobile Payments
As the payments market evolves, we continue to see momentum with electronic and mobile payments, although the growth in this area is beginning to slow somewhat. While we look at these trends it's important to understand how they're impacted by different geographies with...
Payments Blog • 3 MIN READ
Real-time Payments Analytics - Prediction
In Part 1 of this blog post, we discussed how real-time payment analytics are used to analyze past performance. Prediction involves taking the insight you get by looking at historical data and working out what's going to happen over time. Instead of just looking at whether or...
Payments Blog • 3 MIN READ
Preventing Fraud with Real-Time Payments
The risk of fraud increases as real-time payments gain widespread adoption. Once you move over to a real-time model, there's typically only a six-second window to decide if a transaction will be authorized. Since there's such a short amount of time to come to a decision, fraud...
Payments Blog • 3 MIN READ
Want to learn more about IR's Solutions?
Potholes and repairs; it's not just highways that suffer..
I have spent time on the east coast and as in the past, there was something new to observe daily. The conditions of America's highways are atrocious and will be theme of posts published elsewhere shortly. Not only has it become indistinguishable as to whether roads are under...
Payments Blog • 5 MIN READ
Need for Speed: Real-Time Peer to Peer Payments
Peer-to-peer payments is one of the key elements of next generation payment platforms. There's a huge pent up demand...
Payments Blog • 3 MIN READ
Mobility and the Idea Economy
My latest white paper is now available on the IR web site. It's called Smarter devices; smarter applications; smarter monitoring. The focus of this white paper is the impact mobility is having on many aspects of commerce and how the consumer is in the driver's seat. When it...
Payments Blog • 5 MIN READ
Kick-off draws a bigger field; shifting gears at an..
Readers of my blogs know all too well that there's not much I enjoy doing more than driving cars on race tracks. On more than one occasion I have worked something about cars into the story line of my business blogs, as I believe visualizing something dynamic goes a long way to...
Payments Blog • 7 MIN READ
Delivering a Great Payments Experience [podcast]
Ever dined out and wanted to split the check, only to be told 'no split bills'? The service may have been great, the food exceptional and yet with this lack of flexibility when it comes to settling the bill, you are left with a bad taste in your mouth. In this podcast we discuss...
